S01E03 - Managing client expectations and the NDIS pricing review

In this weeks episode we discuss how to manage conversations with clients when expectations are running high. Plus we delve into the annual pricing review to chat about considerations for providers moving forward within the scheme before ending on a light hearted note discussing client visits gone awry.

Links below for the NDIS pricing review papers and the NACRE consulting response template:

https://www.ndis.gov.au/providers/pricing-arrangements/making-pricing-decisions/annual-pricing-review

https://www.nacre.com.au/seize-the-day-allied-health-business-owners-responding-to-the-ndis-annual-pricing-review/?fbclid=IwAR3SewEE95dxzDPw35gpw2Da0zONkErytIS-Jowj1znaAn4-FOC3sBRQL3o